FAQs

Learn More About Our Handyman Services by Reading Our FAQs

  • Do You Offer Virtual Consultations to Discuss Your Handyman Services?


    Yes, at TrueMark Home Services of Ponte Vedra, FL, we are committed to providing convenient and accessible services to our clients. Understanding the evolving needs and preferences of our customers.

  • How Our Virtual Consultations Work


    To schedule a virtual consultation, simply contact us through our website, phone, or email. We will coordinate with you to find a suitable time for the consultation.


    Zoom Consultations: Zoom consultations can be accessed on a wide range of devices including smartphones, tablets, and computers. We will send you a Zoom meeting link via email. Just click on the link at the scheduled time to start the consultation. During the Zoom call, we can discuss your project needs, share screens for plans or ideas, and answer any questions you may have.


    iPhone FaceTime Consultations: For iPhone users, we offer the option of FaceTime calls. This allows for a more personal interaction. If you prefer this method, please provide your iPhone contact details, and we will arrange a FaceTime call at the agreed time.


  • Do You Charge by the Hour for Your Home Improvement Services?


    At TrueMark Home Services, we believe in providing transparent and fair pricing that reflects the unique needs of each project. Instead of charging by the hour, our pricing model is based on the size and complexity of each individual project.

  • How Our Pricing Works


    Project Assessment: We start with a detailed assessment of your project to understand its specific requirements. This includes factors like the scope of work, materials needed, project duration, and any special requests or considerations.


    Customized Quote: Based on this assessment, we provide you with a customized quote. This quote represents the total cost for the complete execution of your project, ensuring there are no surprises or hidden fees.


    Factors Affecting Cost: The final cost is influenced by various factors, such as the complexity of the task, the materials and tools required, and the manpower needed to efficiently and effectively complete the project.


  • Benefits of Per-Project Pricing


    Transparency: You know the total cost upfront, which helps in budgeting and planning.

    Value-Focused: Our focus is on delivering the best quality and value rather than watching the clock.

    No Hourly Rate Surprises: Since the price is not based on time, extended project duration due to unforeseen challenges won't increase the cost.


    We believe this approach allows us to focus more on the quality of work and customer satisfaction rather than the time spent. If you have a project in mind, feel free to contact us for a no-obligation quote tailored to your specific needs.

  • Which Payment Methods Do You Accept?


    At TrueMark Home Services, we understand the importance of convenience and security when it comes to payments. We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. For added convenience, we also accept payments through Venmo and Zelle. These options are ideal for quick and secure transactions without the need to enter card details. If you prefer to pay offline, we also accept cash payments. For larger projects, we offer the option of installment payments through Wix Payments. This allows you to break down the total cost into smaller, more manageable payments over time.

Please note that all online transactions are encrypted and securely processed to ensure the protection of your personal and financial information. If you have any questions or need assistance with making a payment, please do not hesitate to contact our customer service team.


Let the expert handyman take care of it. Call TrueMark today at (904) 789-5930.


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